What if my bbm doesnt work

Anonymous "Are your contacts available to send messages too and have you registered at bb world To remove the current version go to options on your homescreen menu the applications, click BBM and then delete. Now your ready to reinstall. Go to the BB app. You should be able to use it now. Voted best answer. Was this answer helpful? Yes No. Was this comment helpful?

This answer closely relates to:. Anonymous "I need help- i have a blackberry and my phone will not recieve bbm messages I need help- i have a blackberry and my phone will not recieve bbm messages , it wont send them either, i go onto blackberry messenger and the recent updates have gone too, so it just says contacts , so i click on someone and then send a message and it doesnt send and i dont know what to do?

Someone said: your bbm has ended so u needz to ring up the company ur on eg. Someone said: you neeed to top up it means you ran out or bbm is off. Someone said: But if it ran out u can still tyous itg with wi-fi but.

If my bbm is not sending the messages then there must be something wrong with your network or the bis data plan. Someone said: I have done all that an its still not working.

Suggested Solutions 10 What's this? Anonymous "Most people end up buying a new phone This happen to mine the phone is faulty and will need to be sent to tesco hope its still under guarantee as they will charge more than the phone cost. Anonymous "The number i had that sends the messages was wrong they made me run If u have att call them, i had that problem and the number i had that sends the messages was wrong they made me run a text but u have to have another phone by u until u can run test.

Anonymous "To them and give them your mobile phone number Try resetting your phone , taking the battery out then if they fails to work phone up your provider explain it to them and give them your mobile phone number. Someone said: Cheers for the info, my phone is sending messages again :. Reboot whatever it is u are using IE phone computer etc Just check your network connection or signal. Go to the service provider you bought it from and they will either fix the problem or mabee give you a new one.

If the device has less than a full signal, move to an area with better coverage. If the current Wi-Fi network or cellular network does not support this type of connection, select another Wi-Fi network if available or toggle between the Wi-Fi and cellular connections. Note : If the device is in Airplane mode, with all wireless radios turned off, disable Airplane mode before attempting to setup BBM.

Verify that the above resolutions are attempted prior to completing these steps. Contact BlackBerry Technical Support Services by completing this web form if the error remains displayed after attempting the Resolution steps above. Toggle navigation. Knowledge Base. Please try again later. If BBM is not working for you right now, then leave the platform you are using and what BBM problems you have below in the comments.

Also, connect with others to spot patterns impacting potentially millions. The subscription automatically renews unless it is canceled at least 24 hours before the end of the free trial. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your App Store account settings after purchase. There should be an option to swipe right on the message to quote it to make replies to individual messages easier.

There should be customisation options such as changing chat backgrounds and much more like the old bbm messenger app. Timed messages is a good idea if you want BBM to send a message at a particular time, although I wish it could be a set date and time. Please, BlackBerry, if you can, add them to the enterprise version. This is quite simply head and shoulders above other instant messengers. Remember that for free alternatives, your privacy and personal information is what you are paying with.

The following data may be collected and linked to your identity:.